Membership Agreement

This Membership Agreement (hereinafter referred to as "this Agreement") is entered into between Soulvoice app (hereinafter referred to as "Platform") and you (hereinafter referred to as "Member" or "You") regarding the use of the Soulvoice VIP membership service.

Please read this Agreement carefully before purchasing or activating membership services. By purchasing or activating membership, you indicate that you have read, understood, and agreed to be bound by all terms of this Agreement.

This Agreement supplements and forms part of the Terms of Service. The Terms of Service contain the complete core rules for the Service, including billing, cancellation, refunds, account action, and disclaimers. Current website plan prices and benefits are shown on the Pricing page.

1. Service Description

Soulvoice is a Live2D AI companion app that offers interactive text and voice conversations with virtual characters. Membership is a paid digital subscription service. Available benefits depend on the plan selected and may include:

• Core AI conversation features
• Ad-free experience
• High-quality voice streaming
• Access to exclusive Live2D character models under your membership tier
• Priority AI response speed
• Advanced conversation features
• Priority customer support
• Early access to new characters and features

2. Membership Activation

1. You can activate membership through the payment channels provided in the app (Apple App Store).
2. Membership takes effect immediately upon successful payment confirmation.
3. Membership is linked to your account and cannot be transferred or shared with others.
4. You should ensure that the account information you provide is true and accurate.

3. Membership Period

The standard plans currently published on this website are Basic, Pro, and Max, each billed for one month from purchase confirmation and renewed monthly until canceled.

An Apple App Store purchase screen may separately offer a weekly, quarterly, annual, or other channel-specific period. Such an option applies only when it is clearly displayed and selected before purchase. The selected plan, price, local currency, and billing period shown on the purchase confirmation screen apply to that order.

4. Payment and Fees

1. The standard website prices are Basic at US$9.90 per month, Pro at US$29.00 per month, and Max at US$59.00 per month.
2. Before purchase, review the plan, amount, currency, billing period, and included benefits shown on the confirmation screen. If they differ from the website information, do not confirm payment and contact customer support.
3. The Platform may adjust future prices with advance notice required by applicable law and payment-channel rules. A change will not affect a subscription period already paid for.
4. Payment is processed through the Apple App Store. Please ensure your payment account has sufficient balance.
5. Membership privileges are activated after the payment channel confirms a successful purchase.
6. Unless otherwise required by law, membership fees are non-refundable once payment is successful.

5. Automatic Renewal

If you have enabled the automatic renewal feature:

• Apple generally charges the membership fee for the next period within 24 hours before the current period ends.
• To avoid the next charge, cancel at least 24 hours before the current period ends through iOS device settings (Settings → Apple ID → Subscriptions → SoulVoice).
• Cancellation of automatic renewal will take effect at the end of the current subscription period.
• Deleting the app or account does not itself cancel an Apple subscription.
• For detailed automatic renewal terms, please refer to our Auto-Renewal Agreement.

6. Member Conduct

As a member, you agree to:

1. Comply with all applicable laws and regulations when using membership services.
2. Not share, transfer, sell, or rent your membership rights to others.
3. Not use technical means to circumvent membership restrictions or obtain membership privileges illegally.
4. Not use membership services for any commercial purposes without authorization.
5. Comply with the Platform's Terms of Service and applicable policies.

7. Service Changes and Termination

1. The Platform may adjust membership services for security, maintenance, technical upgrades, legal requirements, or product improvement.
2. For a material change that substantially affects paid benefits, the Platform will provide reasonable advance notice where practicable and address it under applicable law or payment-channel rules.
3. If you seriously or repeatedly violate this Agreement or the Terms of Service, the Platform may suspend or terminate membership under the account-action rules in the Terms. Refunds remain subject to applicable law.
4. Upon termination of membership, you will no longer enjoy member privileges, but this does not affect your use of basic free features.

8. Disclaimer

1. The Platform does not guarantee that membership services will be uninterrupted or error-free.
2. The Platform is not responsible for service interruptions or feature limitations caused by force majeure, third-party reasons, or your own reasons.
3. The specific content and scope of membership benefits are those shown on the Pricing page and purchase confirmation screen for the selected plan.

9. Agreement Modification

The Platform may update this Agreement when the Service, law, or payment arrangements change. Material changes will be communicated through the website, app, email, or another reasonable method and will not retroactively change the price or core benefits of a period already paid for. If you do not agree with a future change, cancel renewal before it applies.

10. Dispute Resolution

Any disputes arising from or in connection with this Agreement shall first be resolved through friendly negotiation. If negotiation fails, either party may submit the dispute to the court with jurisdiction for resolution.

11. Contact Us

If you have any questions about this Agreement or membership services, please contact our dedicated customer support at: 1554761041@qq.com